EFFECTIVE DATE: This policy was last updated on: October 3rd, 2023

This Privacy Policy applies to RedCritter's CritterCoin site, apps and related products, services and web sites offered by RedCritter Corp. If you have any questions about this Privacy Policy, please feel free to contact us through our website (

CritterCoin is open to all ages including students under 13 years of age. Student access is granted through teachers, schools and learning or enrichment programs.


In addition to the above, we may use the information we collect to provide, support, protect, and improve our services and develop new services.


CritterCoin services are available for all schools and learning or enrichment programs and we allow teachers, schools, or program administrators and staff to sign their students up for an account. The teacher, school, program administrator or staff may collect and enter, or request parents to enter the following information: first name, last name (you can just use an initial if desired), optional profile photo, and optional email address(s). We may also specifically collect a parent's email address in order to allow teachers to interact with parents through our optional Parental Access premium service about their child's participation in CritterCoin. School officials must import or add students based on their preferences. In accordance with COPPA, we limit the data we collect from children under 13 years of age. Teachers, parents and students can contact us at any time if they have questions about their account information, or if they wish to have their information deleted from CritterCoin. Please email us at


Some information we collect from schools may be considered an education record ("Education Record") under the Family Educational Rights and Privacy Act ("FERPA"). A school may disclose personally identifiable information from a student's education records to a third party with either written consent of the parent and/or 'eligible student' (students who are at least 18 years of age or attending a postsecondary institution) or by meeting one of the exemptions set forth in FERPA ("FERPA Exemption(s)"), including the exemption for Directory Information ("Directory Information Exemption") or disclosure to school officials with a legitimate educational interest ("School Official Exemption").

If you provide student information to us you represent, warrant and covenant to RedCritter, as applicable, that your Institution has:

(i) complied with the Directory Information Exemption, including, without limitation, informing parents and eligible students what information the Institution deems to be directory information and allowing parents and eligible students a reasonable amount of time to request that schools not disclose directory information about them; and/or

(ii) complied with the School Official Exemption, including, without limitation, informing parents in their annual notification of FERPA rights that the Institution defines "school official" to include service providers and defines "legitimate educational interest" to include services such as the type provided by RedCritter; or

(iii) obtained all necessary parental or eligible student written consent to share the Directory Information and/or Educational Records with RedCritter.

(iv) considered or complied with the FTC COPPA 'best practice' for schools to provide parents with a notice of the technologies whose collection it has consented to on behalf of the parent.


We use for payment processing and SendGrid (Twilio) for email delivery. CritterCoin is a distributed service, running on Microsoft Azure as a hosted and managed service. Learn more at,,

CritterCoin uses de-identified data tracking with Google Analytics in order to monitor site traffic and usage and to help us better understand how our service is used and how we can improve it in the future.


CritterCoin does not track, capture or utilize personal location data.


CritterCoin allows students to accumulate and showcase their educational and extracurricular achievements throughout the course of their education. If you wish to reset your profile (or your child's profile) or delete it entirely, please email us at Student personal information is only retained as long as necessary to deliver services or for school or enrichment programs.


Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, CritterCoin features and services will not function properly if your cookies are disabled.


Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will notify you by email and if you do not consent you may cancel your use of the RedCritter services.


Please submit your questions to:
phone:+1 (214) 810-9950