PRIVACY POLICY

EFFECTIVE DATE: This policy was last updated on: October 3rd, 2023

This Privacy Policy applies to RedCritter's CritterCoin site, apps and related products, services and web sites offered by RedCritter Corp. If you have any questions about this Privacy Policy, please feel free to contact us through our website (www.crittercoin.com).

CritterCoin is open to all ages including students under 13 years of age. Student access is granted through teachers, schools and learning or enrichment programs.

INFORMATION WE COLLECT AND HOW WE USE IT

• Information you provide - When a school Administrator or teacher signs up for a CritterCoin account, we ask you for your first name, last name, email and school name. We may also ask for more information about your school.
• Cookies - When you visit sites or software owned by RedCritter, we send one or more cookies to your computer or other device. We use cookies for managing user authentication and for storing user interface preferences.
• Log Information - When you access RedCritter services via a browser, application or other client, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. Upon signing out sessions are destroyed.
• User Communications - When you send email or other communications to RedCritter, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services. Additionally, we may use messaging built into our products in order to communicate with CritterCoin Admins about special RedCritter offers, discounts and important upgrade or system information.
• Single Sign-on information - Some CritterCoin schools choose to utilize our Single-Sign on options. In that case we may collect required information as needed to allow your teachers, students, staff and parents to sign in.
• Unique Account Number - This service uses a unique number that is associated with your account and every user. This number and information about your installation (e.g., version number, user licenses, usage statistics or license types).
• School/Organization references - We reserve the right to use your school's or organization’s logo and name in our marketing materials, web sites, and collateral, without restriction.
• We Never Sell Any Information - We never sell or rent your personal information or any information. Student personal information will only be used for authorized educational/school or enrichment purposes.
• We Never Advertise to Students, Parents or Teachers - Also, student personal information is never used for any RedCritter or third-party marketing or advertising.
• You Own Your Data - CritterCoin provides a one-click DELETE option to delete all school data. Please note that we are not responsible for accidentally deleted accounts.

In addition to the above, we may use the information we collect to provide, support, protect, and improve our services and develop new services.

INFORMATION COLLECTION OPTIONS

CritterCoin services are available for all schools and learning or enrichment programs and we allow teachers, schools, or program administrators and staff to sign their students up for an account. The teacher, school, program administrator or staff may collect and enter, or request parents to enter the following information: first name, last name (you can just use an initial if desired), optional profile photo, and optional email address(s). We may also specifically collect a parent's email address in order to allow teachers to interact with parents through our optional Parental Access premium service about their child's participation in CritterCoin. School officials must import or add students based on their preferences. In accordance with COPPA, we limit the data we collect from children under 13 years of age. Teachers, parents and students can contact us at any time if they have questions about their account information, or if they wish to have their information deleted from CritterCoin. Please email us at privacy@redcritter.com.

COPPA AND FERPA COMPLIANCE

Some information we collect from schools may be considered an education record ("Education Record") under the Family Educational Rights and Privacy Act ("FERPA"). A school may disclose personally identifiable information from a student's education records to a third party with either written consent of the parent and/or 'eligible student' (students who are at least 18 years of age or attending a postsecondary institution) or by meeting one of the exemptions set forth in FERPA ("FERPA Exemption(s)"), including the exemption for Directory Information ("Directory Information Exemption") or disclosure to school officials with a legitimate educational interest ("School Official Exemption").

If you provide student information to us you represent, warrant and covenant to RedCritter, as applicable, that your Institution has:

(i) complied with the Directory Information Exemption, including, without limitation, informing parents and eligible students what information the Institution deems to be directory information and allowing parents and eligible students a reasonable amount of time to request that schools not disclose directory information about them; and/or

(ii) complied with the School Official Exemption, including, without limitation, informing parents in their annual notification of FERPA rights that the Institution defines "school official" to include service providers and defines "legitimate educational interest" to include services such as the type provided by RedCritter; or

(iii) obtained all necessary parental or eligible student written consent to share the Directory Information and/or Educational Records with RedCritter.

(iv) considered or complied with the FTC COPPA 'best practice' for schools to provide parents with a notice of the technologies whose collection it has consented to on behalf of the parent.

THIRD PARTIES

We use Stripe.com for payment processing and SendGrid (Twilio) for email delivery. CritterCoin is a distributed service, running on Microsoft Azure as a hosted and managed service. Learn more at https://stripe.com/privacy, www.twilio.com/legal/privacy, https://servicetrust.microsoft.com.

CritterCoin uses de-identified data tracking with Google Analytics in order to monitor site traffic and usage and to help us better understand how our service is used and how we can improve it in the future.

LOCATION DATA

CritterCoin does not track, capture or utilize personal location data.

DATA RETENTION

CritterCoin allows students to accumulate and showcase their educational and extracurricular achievements throughout the course of their education. If you wish to reset your profile (or your child's profile) or delete it entirely, please email us at privacy@redcritter.com. Student personal information is only retained as long as necessary to deliver services or for school or enrichment programs.

CHOICES

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, CritterCoin features and services will not function properly if your cookies are disabled.

UPDATES TO THIS POLICY

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will notify you by email and if you do not consent you may cancel your use of the RedCritter services.

CONTACT INFORMATION

Please submit your questions to:
email: privacy@redcritter.com
phone:+1 (214) 810-9950